WELCOME
Whether you are visiting for the first time, or returning as one of our regular guests, thank you for choosing to stay at Gold Rush Apartments Gympie. We take pride in offering you a friendly and efficient service, accommodation at reasonable prices and the things you need for a comfortable stay. Please take a moment to familiarize yourself with the facilities and services. If anything is not as you would expect, please let us know.
CHECK IN (ARRIVAL)
Check-in is anytime after 2pm. Access to your apartment is via the apartment front door or carport door. The key will be in the Key Safe located next to the connecting door in the Carport. We will provide you with the Key safe code on the day of check-in. To avoid being charged a call-out fee of $65.00 for any after-hours call out, please remember to take your key with you when you leave the apartment.
CHECKOUT (DEPARTURE)
Check-out is 10am. Please lock the doors and windows and put your key back into the Key safe and close it.
AIR CONDITIONING
Please close all windows and doors in your apartment to ensure efficient and effective use. The recommended temperature setting for maximum comfort is 23-24°C.
CAR PARKING
Under cover car parking for 1 car is provided with each booking. There is parking for a second car on the apartment driveway and also in the street. Please DO NOT drive or park on the lawn. Please be aware: guests assume full liability for their vehicle and belongings throughout their stay.
PAYMENT METHODS
If you have not already paid for the booking you will be required to do so when you arrive. EFTPos, cash and all major credit cards are accepted for payment. Please note, a credit card transaction fee applies and cheques are NOT accepted.
WiFi
The apartments have Free WiFi for your use during your stay. You will be provided with the WiFi password when you check-in.
HOUSEKEEPING
If required your apartment will be serviced daily with the exception of some Public Holidays when a limited service is available.
Daily service includes emptying the rubbish, replacing towels left on the floor, making the bed and spot vacuum if necessary, but does not include, cleaning kitchen utensils, cups, plates, etc. A regular change of linen is included for stays longer than 7 days.
Please be aware: that you can request that the apartment is serviced less often during your stay.
IRON & IRONING BOARD
An iron and ironing board are located in the wardrobe for your use.
LAUNDRY
A washing machine and dryer are installed in the apartments and a laundry powder sachet is supplied with each daily service for your convenience. There is also an outdoor cloths line in the backyard of the apartment.
To use the washing machine: Select the water level and temperature, turn the knob to the selected washing cycle and pull out.
To use the dryer: Select the desired drying temperature and time. Please close the door to the laundry area to avoid the dryer activating the smoke detectors.
LINEN
Linen and bath towels are provided.
OVEN / HOTPLATE / RANGEHOOD
Oven: Use the middle knob to select either OVEN, FAN BAKE or GRILL, select the cooking time using the knob on the left and temperature using the knob on the right.
Rangehood: Pull out the glide panel, and use the switches on the right hand side under the panel to operate light and fan speed.
RUBBISH
Any rubbish will be removed from your apartment during the daily service.
VALUABLES
We are not liable for loss or damage to personal valuables.
SMOKING
All our apartments are smoke free. Smoking is NOT PERMITTED inside the apartments or car ports.
SMOKE DETECTORS
Each apartment is fitted with smole alarms to help ensure your personal safety. Please ensure that ALL bedroom doors are closed and the rangehood is used while cooking to ensure the detectors are not activated. If activated, the alarm will sound. If you accidentally activate the alarm, please contact us immediately. Please note, if the Fire Brigade responds to an alarm, you will be responsible for any fee incurred.
TELEVISION CHANNELS
To operate the TV press the power button on the TV remote control. Use the remote to change channels and adjust volume.
Free to air channels are available for your enjoyment:
WATER
The tap water is safe for drinking. To assist us conserve water, please let us know if you spot a leak.